Sheet 5 of 6 · Contact
Find us on the sheet.
Email is open around the clock and every message gets a reply within 24 hours. The telephone is answered during office hours.
Address
DENVIK LLC
50 Fairground Dr, Mount Sterling, KY 40353, United States
Notes in the margin
Questions we are asked first.
How long does the integration take?
Most teams send their first test transaction within the hour of receiving their keys, using one of the four SDKs (JavaScript, Python, PHP, Ruby) or the REST API directly. Plugins exist for Shopify, WooCommerce, PrestaShop and BigCommerce.
When do I receive my funds?
The next day, on every plan. The payout schedule can be adjusted, and each transfer comes with a statement listing the transactions it covers.
What does the Standard plan cost?
8.9% + €0.40 per transaction, with a 10% rolling reserve. There is no setup fee and no minimum term. Professional and Enterprise rates are negotiated on volume.
Which currencies and countries are covered?
135+ currencies and 45+ countries, with 20+ payment methods including cards and local methods. The customer pays in their currency; you are paid out in yours.
Who processes and holds the funds?
Processing, holding and settlement of funds are carried out by regulated third-party payment providers and acquiring partners. DENVIK LLC operates the platform you integrate with.
Is there a minimum commitment?
No. There is no term commitment on any plan. You can stop whenever you choose, with nothing to cancel in advance.
- Legal name
- DENVIK LLC
- Address
- 50 Fairground Dr, Mount Sterling, KY 40353
United States - contact@denvik.io
- Telephone
- +1 (859) 204-7187
Monday to Friday, 9 am – 6 pm ET